Success means constantly learning and developing. More specifically, within the team, I love contributing to Kea’s wider ambitions and helping us to remain market-leading in an increasingly competitive market. Externally, I find it so satisfying working with teams consistently over a few years and coming to meaningfully understand who they are and what they want (beyond the available criteria on our exhaustive database).

My day is filled with people! More than half my day is spent on Zooms or calls (or in coffee shops if I’m lucky!). It is an unavoidably human job – one of the few industries where the product is also a human 😉 – and luckily, that’s something I enjoy. I also spend a lot of time planning and prioritising, ensuring that my time is being spent in the most effective and productive way possible. Headhunting is a team sport at Kea, so this often involves regular internal catch ups with Researchers and PCs that I work with to ensure we’re all moving towards the same goal.

My take is that you really have to care (at least a little). A purely transactional outlook will only get you so far! And, in my experience at least, you have to be yourself. I’ve found people respond to authenticity and honesty and can weed out insincerity from a mile away. Wild sales tactics are nowhere to be found in the Kea training guide, and nor would they be of any help!